How does a team go from good to best? How does performance of an organization change from simply serving a customer’s needs to anticipating them? How will COVID redefine how we measure success in a team, organization, or firm? The key to establishing a successful high performing team is based on building a fundamental structure of diversity, psychological safety, autonomy, and high expectations. Once established, these basic components need to be frequently revisited to ensure that the team remains focused and tuned to a high level of performance.
Latest From The Blog
Great Customer Service
A type of post I do not do often is reviews of businesses. However, I wanted to pass on a great experience with a growing
Credibility
One of the most important aspects of followship and leadership is credibility. Credibility is neither awarded or won, it is earned. The formula for building
Rain Diverters
Over the years we have seen a steady stream of data relating to global warming. One important component of climate change that does not receive
Coins on Headstones
The Meaning Behind Coins on Military Graves Memorial Day is a time to honor those who made the ultimate sacrifice for our freedom. During this
Transformational Change
We are in a time of rapid change, both personally and professionally. Although COVID has retreated to a place outside our recent memory, the effects
From Basic to Advanced Services
I came across this exceptional diagram that illustrates the evolution of a servitization model. This diagram succinctly demonstrates how a manufacturer who is product focused
Email: ron@highcaliberteams.com
Phone: 832.460.4381